hi everyone,
a good artical describing trubbleshooting the motorola motoG .
like all phones, motorola moto g also has some common problem and issues.
so here goes the solutions and ways to deal with them.
read carefully if you own one! :)
What is Advantage of MOTOROLA MOTO G / MOTO G DUAL Specifications:
GSM 3G HSDPA (MOTO G)
GSM-GSM 3G HSDPA (MOTO G DUAL)
LCD 4.5 inches touch screen with IPS
Corning Gorilla Glass 3 LCD Protection
Internal memory 8 or 16 GB
RAM 1GB
Main Camera 5 MP, 2592х1944 pixels, autofocus, LED flash
Front camera for Video conference
Processor Quad-core 1.2 GHz Cortex-A7 Qualcomm
GPU Adreno 305
Operating system Android OS, v4.3 (Jelly Bean) can be upgrade to v4.4.2 (KitKat)
Battery Li-Ion 2070 mAh battery
How to Fix or Problem Solving for Recovery MOTOROLA MOTO G / MOTO G DUAL hang or not responding or malfunctions or stuck or freezing or bricked ?
Using MOTOROLA MOTO G is very fun because the high spec processor can make us download many applications from Google Play Store to run together, because MOTOROLA MOTO G have 1GB RAM. After using several time, maybe sometime our smartphone act not normal and usually get problem like hang or stuck or bricks or frozen or LCD can not respond for our finger touch. Please remember, there are hundred thousand more applications from various developer at Google Play Store, some applications maybe not code well and also maybe not compatible with MOTOROLA MOTO G, maybe after we upgrade MOTOROLA MOTO G to latest operating system, then the previous applications will not compatible with it. First step you can do when having this issue is try to soft reset or reboot or restart MOTOROLA MOTO G for delete temporary files and cache. If the problems still happen, then better you do hard reset or master format.
How to Soft Reset or Reboot or Restart MOTOROLA MOTO G / MOTO G DUAL ?
When we get problem in MOTOROLA MOTO G, and need to force soft reset or restart or reboot because the power button or lcd touch screen not responding, we can not remove the battery because MOTOROLA MOTO G have non-removable battery. To force shutdown and restart MOTOROLA MOTO G, please press and hold POWER BUTTON about several second until the phone restart by itself. If the phone still in normal conditions and we need to restart, do almost the same step by pressing and hold POWER BUTTON for several seconds but after that we will see pop up menu at LCD for Reboot / Restart MOTOROLA MOTO G. Doing soft reset or reboot or restart is safe, because this step will not delete or remove or wipe any important data, we can do it every time we need without worry loosing our data and applications.
#Option 1, Hard Reset MOTOROLA MOTO G / MOTO G DUAL with menu setting:
This is the option that we can do if MOTOROLA MOTO G still can access the menu setting, then try to hard reset MOTOROLA MOTO G with this step:
1.Turn on the MOTOROLA MOTO G
2.Please make sure the battery is not empty or charge the until battery full
3.Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G
4.Go to Menu Setting > Backup & reset > Factory Data Reset
5.Choose Reset Phone, continue with Erase Everything
6.The MOTOROLA MOTO G will do the master reset until it finish
#Option 2, Hard Reset MOTOROLA MOTO G with hardware button key:
In some situations, the LCD of MOTOROLA MOTO G is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G, in this step try to hard reset with hardware key by this step:
1.Make sure you have fully charge the MOTOROLA MOTO G battery (more than 50% or 100% is recommended)
2.Backup all important data as you can, because all data will be erased
3.Power off the MOTOROLA MOTO G
4.First Press Volume Down button about 2 until 3 seconds
5.Continue with press and release Power Button
6.If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
7.Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
8.In the step at no.7 success, we will see Motorola Logo with exclamation mark
9.Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds) continue directly with press Power Button
10.We will see Menu at LCD screen
11.Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
12.After finish formating or hard reset, the MOTOROLA MOTO G will restart from beginning again
How to Restore and Reinstall Clean Android Operating system / firmware at MOTOROLA MOTO G ?
The clean and default setting MOTOROLA MOTO G Android operating system or firmware already saved inside MOTOROLA MOTO G rom safely. This file does not appear or can not access while we use MOTOROLA MOTO G normally, so we can not find this source file with file manager. Having said that, the source files is safe and ready to use anytime when our MOTOROLA MOTO G have problem or the operating system damage which need to reinstall or reflash or restore again. How to reinstall Android operating system? This step is easy, just follow the hard reset option step above to reinstall or restore clean factory default setting Android operating system at MOTOROLA MOTO G.
How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G forgot password code or security lock screen pattern or pin (lost password)?
There are several options to protect our MOTOROLA MOTO G, but we strongly suggest to use screen lock pattern or password pin security protection to secure our smartphone. Using screen lock pattern is faster to open the protection, but some user still prefer to use password pin protection or other alternative. How to bypass or unlock forgotten screen lock pattern or password pin security protection? Android already have step to bypass forgotten security protection. Please do several time wrong answer for security protection continuously, after several wrong answer then the MOTOROLA MOTO G will be locked or freeze for several seconds. While frozen, we can find the Forget Password / Pattern button, press this button to bring us answer Google account or Gmail username and password to bypass the forgotten security protection. If we can not access Google account, then we need to do hard reset or master format to start MOTOROLA MOTO G from beginning again, the data and installed applications will be removed and the phone will start without password again.
How to Improve Performance MOTOROLA MOTO G / MOTO G DUAL to make run more faster?
MOTOROLA MOTO G is fast Android smartphone, because it use Quad Core processor from Quallcomm and have 1.2Ghz clock speed, but no mater how fast is our smartphone, if we install many applications and run together in the background, of course it will make MOTOROLA MOTO G run become slowly because the processor resource have to serve that applications to update or doing their job. To make our MOTOROLA MOTO G run faster, we need to reduce the installed applications. If we need to make MOTOROLA MOTO G performance run more faster again like beginning, then we may consider to perform hard reset or master format, but please remember to do backup before doing hard reset.
Is That Any Secret Code for Doing Format MOTOROLA MOTO G / MOTO G DUAL ?
There is no secret hidden code for MOTOROLA MOTO G to make it back to factory default. Do the options above to hard reset it.
information taken from
www.hard-reset.org
a good artical describing trubbleshooting the motorola motoG .
like all phones, motorola moto g also has some common problem and issues.
so here goes the solutions and ways to deal with them.
read carefully if you own one! :)
What is Advantage of MOTOROLA MOTO G / MOTO G DUAL Specifications:
GSM 3G HSDPA (MOTO G)
GSM-GSM 3G HSDPA (MOTO G DUAL)
LCD 4.5 inches touch screen with IPS
Corning Gorilla Glass 3 LCD Protection
Internal memory 8 or 16 GB
RAM 1GB
Main Camera 5 MP, 2592х1944 pixels, autofocus, LED flash
Front camera for Video conference
Processor Quad-core 1.2 GHz Cortex-A7 Qualcomm
GPU Adreno 305
Operating system Android OS, v4.3 (Jelly Bean) can be upgrade to v4.4.2 (KitKat)
Battery Li-Ion 2070 mAh battery
How to Fix or Problem Solving for Recovery MOTOROLA MOTO G / MOTO G DUAL hang or not responding or malfunctions or stuck or freezing or bricked ?
Using MOTOROLA MOTO G is very fun because the high spec processor can make us download many applications from Google Play Store to run together, because MOTOROLA MOTO G have 1GB RAM. After using several time, maybe sometime our smartphone act not normal and usually get problem like hang or stuck or bricks or frozen or LCD can not respond for our finger touch. Please remember, there are hundred thousand more applications from various developer at Google Play Store, some applications maybe not code well and also maybe not compatible with MOTOROLA MOTO G, maybe after we upgrade MOTOROLA MOTO G to latest operating system, then the previous applications will not compatible with it. First step you can do when having this issue is try to soft reset or reboot or restart MOTOROLA MOTO G for delete temporary files and cache. If the problems still happen, then better you do hard reset or master format.
How to Soft Reset or Reboot or Restart MOTOROLA MOTO G / MOTO G DUAL ?
When we get problem in MOTOROLA MOTO G, and need to force soft reset or restart or reboot because the power button or lcd touch screen not responding, we can not remove the battery because MOTOROLA MOTO G have non-removable battery. To force shutdown and restart MOTOROLA MOTO G, please press and hold POWER BUTTON about several second until the phone restart by itself. If the phone still in normal conditions and we need to restart, do almost the same step by pressing and hold POWER BUTTON for several seconds but after that we will see pop up menu at LCD for Reboot / Restart MOTOROLA MOTO G. Doing soft reset or reboot or restart is safe, because this step will not delete or remove or wipe any important data, we can do it every time we need without worry loosing our data and applications.
#Option 1, Hard Reset MOTOROLA MOTO G / MOTO G DUAL with menu setting:
This is the option that we can do if MOTOROLA MOTO G still can access the menu setting, then try to hard reset MOTOROLA MOTO G with this step:
1.Turn on the MOTOROLA MOTO G
2.Please make sure the battery is not empty or charge the until battery full
3.Make sure you already backup all important data, because it will deleted from MOTOROLA MOTO G
4.Go to Menu Setting > Backup & reset > Factory Data Reset
5.Choose Reset Phone, continue with Erase Everything
6.The MOTOROLA MOTO G will do the master reset until it finish
#Option 2, Hard Reset MOTOROLA MOTO G with hardware button key:
In some situations, the LCD of MOTOROLA MOTO G is not responding, or frozen or stuck or blank so nothing happen when we navigate or touch the MOTOROLA MOTO G, in this step try to hard reset with hardware key by this step:
1.Make sure you have fully charge the MOTOROLA MOTO G battery (more than 50% or 100% is recommended)
2.Backup all important data as you can, because all data will be erased
3.Power off the MOTOROLA MOTO G
4.First Press Volume Down button about 2 until 3 seconds
5.Continue with press and release Power Button
6.If the combination between step 4 and 5 is success then we will see Boot Option in the LCD screen
7.Navigate menu with Volume Down button to go to Recovery, to choose or enter press Volume Up
8.In the step at no.7 success, we will see Motorola Logo with exclamation mark
9.Press hand hold Volume Up button for about 15 seconds (do not release Volume Up button after 15 seconds) continue directly with press Power Button
10.We will see Menu at LCD screen
11.Follow the menu option and use Volume Up and Volume Down to navigation, and press Power Button to Enter or OK
12.After finish formating or hard reset, the MOTOROLA MOTO G will restart from beginning again
How to Restore and Reinstall Clean Android Operating system / firmware at MOTOROLA MOTO G ?
The clean and default setting MOTOROLA MOTO G Android operating system or firmware already saved inside MOTOROLA MOTO G rom safely. This file does not appear or can not access while we use MOTOROLA MOTO G normally, so we can not find this source file with file manager. Having said that, the source files is safe and ready to use anytime when our MOTOROLA MOTO G have problem or the operating system damage which need to reinstall or reflash or restore again. How to reinstall Android operating system? This step is easy, just follow the hard reset option step above to reinstall or restore clean factory default setting Android operating system at MOTOROLA MOTO G.
How to Unlock or Fix or Bypass or Solutions for MOTOROLA MOTO G forgot password code or security lock screen pattern or pin (lost password)?
There are several options to protect our MOTOROLA MOTO G, but we strongly suggest to use screen lock pattern or password pin security protection to secure our smartphone. Using screen lock pattern is faster to open the protection, but some user still prefer to use password pin protection or other alternative. How to bypass or unlock forgotten screen lock pattern or password pin security protection? Android already have step to bypass forgotten security protection. Please do several time wrong answer for security protection continuously, after several wrong answer then the MOTOROLA MOTO G will be locked or freeze for several seconds. While frozen, we can find the Forget Password / Pattern button, press this button to bring us answer Google account or Gmail username and password to bypass the forgotten security protection. If we can not access Google account, then we need to do hard reset or master format to start MOTOROLA MOTO G from beginning again, the data and installed applications will be removed and the phone will start without password again.
How to Improve Performance MOTOROLA MOTO G / MOTO G DUAL to make run more faster?
MOTOROLA MOTO G is fast Android smartphone, because it use Quad Core processor from Quallcomm and have 1.2Ghz clock speed, but no mater how fast is our smartphone, if we install many applications and run together in the background, of course it will make MOTOROLA MOTO G run become slowly because the processor resource have to serve that applications to update or doing their job. To make our MOTOROLA MOTO G run faster, we need to reduce the installed applications. If we need to make MOTOROLA MOTO G performance run more faster again like beginning, then we may consider to perform hard reset or master format, but please remember to do backup before doing hard reset.
Is That Any Secret Code for Doing Format MOTOROLA MOTO G / MOTO G DUAL ?
There is no secret hidden code for MOTOROLA MOTO G to make it back to factory default. Do the options above to hard reset it.
information taken from
www.hard-reset.org
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